Delivery

Our delivery charge is £3.50 per order. Free delivery on orders over £25.

All orders are processed within two working days of receipt and take up to 4 days to arrive.

Ben & Charlie’s only delivers to postcodes beginning with RH12 and RH13, excluding the following towns/areas:

  • Coolham
  • Shipley
  • Cowfold
  • Dial Post
  • Partridge Green
  • West Grinstead

Ben & Charlie’s reserves the right to withdraw its delivery service at any time for any reason.

Ben & Charlie’s will contact you to arrange a mutually convenient delivery day and time. If you are not present to receive your delivery at the agreed day and time, Ben & Charlie’s will not leave the goods (unless previously agreed and arranged) and will return them to our premises. If you require a further delivery to be made with 24 hours then Ben & Charlie’s reserves the right to charge an additional £3.50 delivery fee. If you do not rearrange delivery within 24 hours of the original delivery day & time Ben & Charlie’s reserves the right to charge you the full purchase amount plus the delivery fee.

If Ben & Charlie’s receives no communication from you, within 7 days of delivery, regarding any problems with the goods, you are deemed to have received the goods in order and with no problems.

Local pick up is available, please contact us with your order reference to arrange a convenient day and time.

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